THE PATELA COMMUNITY

With over 75.000+ global customers, the PATELA community is bigger than ever before.

WE ARE HERE TO ANSWER YOUR QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you ship overseas?

Yes, we ship all over the world. We currently ship to 65+ countries. Shipping costs will apply, and will be added at checkout.

Shipping is FREE on all orders over €100.

How long will it take to get my orders?

All orders will be dispatched within 24-48 hours, and shipping will take around 5-7 business days depending on your location.

Delivery details will be provided during checkout & in your confirmation email.

What are the return rules?

You can return a product for any reason within 30-days. No questions asked.

Do you ship to my country?

We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country.

Other question?

Other question?

You can contact us through our contact page! We will be happy to assist you.

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h

  • FREE SHIPPING

    We offer free worldwide shipping on orders over £ 100 (GBP)

  • CUSTOMER SERVICE

    Our customer service team is available Monday till Friday from 9am - 6pm

  • SECURE PAYMENT

    We offer secure payments using Credit card, PayPal, ShopPay and Amazon Pay.